Clinics often juggle packed schedules and patient calls with small teams. Zoom brings patients and care teams onto one platform, keeping appointments on time and staff in sync so everyone can focus on care, not tech.
Make a busy front desk more productive. Our AI-first phone system keeps intake moving so patients reach the right person quickly — and providers stay on schedule.
Document patient visits with AI-generated summaries, follow-ups, and prep instructions. Zoom AI Companion saves staff time, allowing clinicians to stay focused on care.
Calls, telehealth, and team coordination all run in one place. Staff can work without juggling apps, and patients get a consistent experience across locations.
Run telehealth consults, care-team huddles, and staff updates in a single app. Meetings, Phone, and Zoom Chat all work together in Zoom Workplace, so providers and staff don’t waste time switching between tools.
Provide your clinic with a phone system that works throughout your facility and has a reliable 99.999% uptime SLA. Staff can answer from compatible desk phones, laptops, or mobile devices, keeping communication consistent and dependable for patients.
Built for busy front desks, the Zoom Phone Power Pack add-on helps keep calls organized with queues, shared lines, and a receptionist console. Managers get reports to help them spot gaps, while staff manage calls and team SMS in one place.
Be available to patients after hours or when lines are busy. The AI Concierge add-on is a virtual receptionist that answers common questions, schedules appointments, and routes important calls to the right person, so patients feel cared for and clinics miss fewer opportunities.
Make handoffs between reception and exam rooms effortless and conversations easy to hear in busy spaces. One-touch transfer, park, and pickup keep intake moving, while compatible third-party hardware solutions help clinicians stay present with the patient in front of them.
Explore products and pricing for healthcare software solutions.
Make every appointment smoother — for patients and staff — with Zoom
Workplace Business Plus, Zoom Phone, Power Pack, and third-party desk
phones bundled in one budget-friendly price.
Zoom AI Companion is available with eligible paid Zoom Workplace plans. May not be available for all regions or industry verticals.
