Zoom Phone routes calls, manages faxes, and connects departments fast — so care teams can focus on patients, not phone systems.
Referrals, authorizations, lab results — much of healthcare still runs on fax. With Zoom Phone, staff can send and receive online faxes that enable HIPAA compliance from desktop or mobile, keeping workflows moving without being tied to a machine.
Make it easy for patients to get answers any time. With 24/7 call handling, patients can book appointments, get answers to common questions like "Are you accepting new patients?", and route callers to the right department so care is always within reach.
When families call, every minute counts. Zoom Phone auto attendants can route them to the right floor or department, and even the right nurse, doctor, or specialist, reducing delays and helping ease stress during critical moments.
From the front desk to labs, pharmacies, and specialists, patient calls can involve many hands. Seamless transfers with Zoom Phone make it easy for care teams to stay aligned so patients don't have to repeat themselves.
Get more ways to communicate with Zoom's connected phone solution — call, video, chat, SMS, fax, and more.
