Leverage your existing Avaya telephony investments to bring best-in-class, AI-first collaboration to your organization.
The Zoom Workplace and Avaya integration combines the best of both platforms, allowing you to leverage your existing Avaya telephony infrastructure while seamlessly integrating Zoom's AI-first cloud collaboration tools. This solution provides a clear path to the cloud, enabling you to enhance your telephony capabilities and future-proof your tech stack.
Get caught up quickly using AI Companion to summarize long chat threads, emails, and docs.
Ask AI Companion questions during a meeting like "what are my action items" or "catch me up on this meeting" if you join late.
Get help preparing for your workday — AI Companion can pull information from across Zoom Workplace to create a meeting agenda or identify action items.
Brainstorm ideas, develop content, and kickstart project plans with AI Companion helping you jumpstart your creativity.
Seamlessly elevate from an Avaya Aura call to a Zoom Meeting with just one click for faster, more efficient decision-making.
Keep teammates, customers, and vendors aligned with 1:1 and group messaging in Zoom Chat to move projects forward.
Collaborate in real time across Zoom Meetings, Zoom Chat, Whiteboard, Docs, and more to reduce the need for back-and-forth communication.
Stay connected no matter where you are, and stay on top of important updates and meetings with access to Zoom Workplace across compatible desktop and mobile devices.
Single sign-on
Call hold
Dial into voicemail
Call recording
Make/receive calls
Conference/add call
Call history/log
Corporate contact synchronization
Multiple call appearances
Transfer call
Music on hold
Maximize your current infrastructure and hardware by retaining the advanced telephony capabilities your business relies on — like call routing, queuing, and more.
Seamlessly integrate your Avaya J-series phones and B100/199 with Zoom Workplace.
Streamline workflows and improve user experience by handling all calls within Zoom Workplace.
Sync corporate directories for quick access to contacts, call history, voicemails, and call recordings.
An intuitive interface makes scheduling meetings, joining calls, and collaborating simpler than ever.
Single sign-on reduces time spent switching between tools, so you can focus on getting work done.
Zoom Workplace integrates with over 2,500 business apps, allowing your team to continue using the tools they rely on — from companies like Microsoft, Google, ServiceNow, and more — while enjoying greater flexibility and choice. Learn more
